Novel Coronavirus (COVID-19) PandemiC

​The BC Hotel Association continues to closely monitors developments surrounding COVID-19 and is working in partnership with the Hotel Association of Canada, other provincial Associations, and stakeholders in the foodservice and hospitality sectors to bring you the latest information. 

Understanding that accommodators in British Columbia are seeking the latest data and guidelines to support hotel operations, the BC Hotel Association has aggregated important data and resources and will continue to update materials regularly.

Key Information for Hoteliers

Tourism Industry Association of BC "Know Before You GO"
​Recognizing there is a demand for our industry businesses to share their steps taken to keep residents and visitors safe and healthy as well as a need to inform visitors with what to expect when they are able to travel and visit BC, The Tourism Industry Association of BC (TIABC) has invested in a series of videos that will act as public service announcements educating about the province’s health and safety protocols, what businesses are doing to ensure their customers, guests and future guests are safe and protected and to reiterate the provincial tourism marketing messaging “Know Before You Go”.

The Hotel sector is the first of four videos, with Restaurants & Food Services, Bars & Pubs and Attractions sectors to follow 

resources

GENERAL INFORMATION
INFORMATION FOR HOTELS
SIGNAGE AND HANDOUTS
BUSINESS CONTINUITY & PROTOCOLS
EMPLOYMENT RESOURCES
Go2HR
Government of Canada
TRAVEL ADVICE
​BEST PRACTICES
WorkSafe BC: Public Health Agency of Canada:   World Health Organization (WHO): Employment & Social Development Canada Ecolab
CURRENT SITUATION
TOURISM AND HOSPITALITY STAKEHOLDER INFORMATION
CANADIAN AND PROVINCIAL HEALTH AUTHORITIES & RESOURCES
CanadaBritish Columbia
NATIONAL & PROVINCIAL ASSOCIATIONS              HAC Member Email – March 19, 2020
              HAC Member Email – March 16, 2020
              HAC Member Email – March 13, 2020

​Support for Visitors, Staff, and Businesses

Seeking medical attention
  • All travellers who are visiting BC and begin to feel ill can seek medical attention at local hospitals or urgent care centres.
  • Symptoms of a coronavirus infection include, but are not limited to, fever, cough, sore throat, fatigue and difficulty breathing.
  • Note: In suspected cases of the coronavirus, in visitors or staff, it is important to call ahead to the hospital, doctor or urgent care centre first for advice. Where language may be a barrier, tour operators, accommodation providers, and other tourism businesses can provide support by offering to contact a health-care professional on their behalf.
  • For travellers or staff who suspect they might have coronavirus symptoms, they should provide health-care professionals with the following info (via phone):
    • Symptoms;
    • Where they have been travelling, working or living;
    • If they had close contact with a sick person, especially someone with a fever, cough or difficulty breathing.
  • International mobile phones, on a Canadian network, should be able to access the following phone numbers:
    • For non-emergency situations only, call 8-1-1. This is a free-of-charge provincial health information and advice phone line operated by HealthLink BC. Translation services are available in more than 130 languages. 
    • In the event of an emergency, call 9-1-1.
  • Find the nearest hospital or health centre here.

​Preventing transmission of diseases
  • Please visit the BC Centre for Disease Control for the latest on how to prevent the transmission of diseases here.
  • To learn more about the corona virus, symptoms, how it spreads and prevention visit the here.

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