British Columbia Hotel Association
  • Coronavirus (COVID-19)
    • COVID-19 Quicklinks
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CORONAVIRUS (COVID-19)

Novel Coronavirus (COVID-19) PandemiC

​The BC Hotel Association is monitoring developments around COVID-19 closely and is working in partnership with the Hotel Association of Canada, other provincial Associations, and stakeholders in the foodservice and hospitality sectors to bring you the latest developments.
 
The situation is fast moving and while it evolves daily, it continues to have a significant impact to our industry across the province.
 
Understanding that our hotels in British Columbia are seeking the latest data and guidelines to support hotel operations during an outbreak like COVID 19, the BC Hotel Association has aggregated some of the best data available and will be updating materials regularly during this period.

Key Information for Hoteliers

RE-OPENING BEST PRACTICES
Recovery Resource Guide
BCHA COVID WEbinar
BCHA Best Practices webinar
BCHA GUIDE FOR HOTELS
Guidance for Employers to Respond to COVID-19
FAQ: Taking Care of Employees & Guests
HOTELIERS GUIDE - GOVERNMENT OF CANADA ECONOMIC RELIEF
Hotel Guests in Self-Isolation

resources

GENERAL INFORMATION
  • National Outbreak Update
  • Symptoms and Treatment
  • Prevention and Risks
  • BC COVID-19 Self Assessment Tool
  • Community Self-Isolation Sites
INFORMATION FOR HOTELS
  • Re-Opening Best Practices (BCHA, go2HR)
  • COVID-19 Guidance to Hotel Sector (BCCDC)​
  • FAQ: Taking Care of Employees and Guests
  • Guidance for Employers to Plan & Respond to Coronavirus
  • Safe Hotels Program (Diversey)
  • COVID-19: Hotel Industry Impact (STR)
  • Hotel Industry Outlook - Canada (HVS)
  • BCHA Recorded Webinar​
  • Accommodation: Protocols for returning to operation (WorkSafeBC)
  • Controlling Exposure (WorkSafeBC)
SIGNAGE AND HANDOUTS
  • Public Health Coronavirus Handout (Public Health Agency of Canada)
  • Wash Your Hands (Public Health Agency of Canada)
BUSINESS CONTINUITY & PROTOCOLS
  • Tourism Resiliency Program (TRN)
  • COVID-19: Supports for Businesses in B.C. (Gov BC)
  • Community-based measures to mitigate the spread of coronavirus disease (COVID-19) in Canada (Public Health Agency of Canada)
  • Hospitality Financial Leadership - What to do in a Financial Crisis?  (Hospitality Financial Leadership)
  • Accessing Financial Support For Your Business (Greater Vancouver Board of Trade)
  • Business Resilience Tools & Resources (Canadian Chamber of Commerce)
  • COVID-19 Small Business Help Centre (Canadian Federation of Independent Business Coronavirus)
  • Coping with COVID-19 – Employer FAQ’s (McInnes Cooper)
  • Business Continuity Webinars (Ceridian)
  • Sample Property Closure List
  • COVID-19 Response Protocol Checklists (ALICE)
  • SAMPLE Policy and Prevention Measures  
  • SAMPLE Letter for Guests
EMPLOYMENT RESOURCES
Go2HR
  • COVID-19 employee support articles (updated regularly)
  • COVID-19 Crisis - Information for Employer considering layoffs
  • go2HR Job Board for Displaced Employees​

Government of Canada
  • COVID-19 Benefits and Services
TRAVEL ADVICE
  • Government of Canada
  • World Health Organization
  • Corona Virus and the Travel Industry
​BEST PRACTICES
WorkSafe BC:
  • Resuming Business Operations in B.C. (phase 3)
Public Health Agency of Canada: 
  • Handwashing Protocols
 World Health Organization (WHO):
  • Getting your workplace ready for COVID-19
  • Protection Measures (downloadable posters for the workplace)
Employment & Social Development Canada
  • Coronavirus (COVID-19) in the Workplace
  • HR Downloads: Employer FAQ 
Ecolab
  • Infection Prevention for Hospitality​
  • Cleaning and Disinfecting Guidance for Foodservice​
  • Guidance for Resuming Operations
CURRENT SITUATION
  • Canada’s Response to COVID-19
  • Public Health Agency of Canada: Outbreak Updates
  • World Health Organization (WHO): Situation Reports
  • COVID-19 Hotel Industry Impact (STR – weekly performance webinars)
TOURISM AND HOSPITALITY STAKEHOLDER INFORMATION
  • Destination BC
  • TIABC
    • Tourism Industry Association of BC - COVID-19 Bulletins
  • ABLE BC
CANADIAN AND PROVINCIAL HEALTH AUTHORITIES & RESOURCES
Canada
  • Government of Canada COVID-19 (PHAC)
British Columbia
  • BC Centre for Disease Control
  • BC Emergency Health Services
  • Vancouver Coastal Health
  • Northern Health
  • Island Health
  • Interior Health
  • ​Fraser Health
  • Gov't of BC Provincial Support and Information
NATIONAL & PROVINCIAL ASSOCIATIONS
  • Hotel Association of Canada
              HAC Member Email – March 19, 2020
              HAC Member Email – March 16, 2020
              HAC Member Email – March 13, 2020
  • Alberta Hotel & Lodging Association
  • Saskatchewan Hotel & Hospitality Associations
  • Manitoba Hotel Association
  • Ontario Restaurant Hotel & Motel Association
  • Association Hôtellerie Québec
  • Hospitality Newfoundland and Labrador

​Support for Visitors, Staff, and Businesses

Seeking medical attention
  • All travellers who are visiting BC and begin to feel ill can seek medical attention at local hospitals or urgent care centres.
  • Symptoms of a coronavirus infection include, but are not limited to, fever, cough, sore throat, fatigue and difficulty breathing.
  • Note: In suspected cases of the coronavirus, in visitors or staff, it is important to call ahead to the hospital, doctor or urgent care centre first for advice. Where language may be a barrier, tour operators, accommodation providers, and other tourism businesses can provide support by offering to contact a health-care professional on their behalf.
  • For travellers or staff who suspect they might have coronavirus symptoms, they should provide health-care professionals with the following info (via phone):
    • Symptoms;
    • Where they have been travelling, working or living;
    • If they had close contact with a sick person, especially someone with a fever, cough or difficulty breathing.
  • International mobile phones, on a Canadian network, should be able to access the following phone numbers:
    • For non-emergency situations only, call 8-1-1. This is a free-of-charge provincial health information and advice phone line operated by HealthLink BC. Translation services are available in more than 130 languages. 
    • In the event of an emergency, call 9-1-1.
  • Find the nearest hospital or health centre here.

​Preventing transmission of diseases
  • Please visit the BC Centre for Disease Control for the latest on how to prevent the transmission of diseases here.
  • To learn more about the corona virus, symptoms, how it spreads and prevention visit the here.

Questions and Member Support ​

Contact the BC Hotel Association
British Columbia Hotel Association
MEMBERS BENEFITS
NEWS & EVENTS
ABOUT US
MEMBERS ONLY
​Phone: 604-681-7164
Toll Free: 1-800-663-3153
Fax: 1-604-594-4884
British Columbia Hotel Association
200 - 948 Howe Street
​Vancouver, BC V6Z 1N9
​
GET INNFOCUS
  • Coronavirus (COVID-19)
    • COVID-19 Quicklinks
    • COVID-19 Recovery & Guidelines
    • COVID-19 Liquidity for Hotels
    • COVID-19 Support for Employees
  • Membership
    • Member Benefits
    • Associate Member Benefits
    • Sponsorship
    • Member Directory
    • ABLE
  • Government Advocacy
    • COVID-19 Advocacy Efforts
    • Elections
    • Labour Shortages
    • Liquor & Cannabis
    • MRDT
    • Short Term Rentals
  • Benefit Programs
    • Premier Programs >
      • Check In Canada
      • EcoFund
      • FoodBuy Canada
      • Hospitality Insurance Program and Employee Benefits
      • STR Benchmarking
    • FF&E | Textiles | Supplies
    • Financial | Insurance | Staffing
    • Hotel Operations
    • Sustainability
    • Recovery Resource Guide
  • Education
    • Coaching and Development
    • Health & Safety
    • Human Resources
    • Operational Excellence >
      • Financial Leadership
      • Front Line Training
      • Revenue Management
      • Sales Strategies
      • Marketing
    • Fast Track Your Future
    • Webinars
  • News and Events
    • News & Media >
      • Past Newsletters
    • Live Industry Update Series
    • BC Hospitality Summit
    • Canadian Snowbirds
    • Upcoming Events
    • InnFocus Magazine >
      • Current Issue
      • Buyer's Guide
      • Advertising & Media Kit
      • Archived Issues
  • Tourism & Hospitality Conference 2021
  • About Us
    • About BCHA
    • Board of Directors
    • Contact Us