hospitality RE-OPENING: best practices and protocols
All employers resuming operations are required to develop a COVID-19 Safety Plan that outlines the policies, guidelines, and procedures they have put in place to reduce the risk of COVID-19 transmission in their business. This plan follows the six steps outlined in the COVID-19 and returning to safe operation template developed by WorkSafeBC.
Employers must involve frontline workers, joint health and safety committees, and supervisors in identifying protocols and cleaning and disinfecting guidelines for their workplace. They do not need a formal plan in place to begin operation, but are expected to develop it while protecting the safety of their workers.
Furthermore, as per the Provincial Health Officer’s order of May 14, 2020, employers are required to post their safety plan on their websites (if they have one) and at their workplace, and have it available for WorkSafeBC or health officers on request.
As we have now entered phase 3 and the reopening of hotels, WorkSafe BC has released their phase 3 update for B.C. reopening and resuming business in a safe manner.
Throughout COVID-19, there has been an increase in fraud certification programs. Members have reported receiving emails encouraging them to participate. Be cautious and research the validity of these organizations when approached. For further guidance, contact our team at BCHA before engaging - membership@bcha.com
Employers must involve frontline workers, joint health and safety committees, and supervisors in identifying protocols and cleaning and disinfecting guidelines for their workplace. They do not need a formal plan in place to begin operation, but are expected to develop it while protecting the safety of their workers.
Furthermore, as per the Provincial Health Officer’s order of May 14, 2020, employers are required to post their safety plan on their websites (if they have one) and at their workplace, and have it available for WorkSafeBC or health officers on request.
As we have now entered phase 3 and the reopening of hotels, WorkSafe BC has released their phase 3 update for B.C. reopening and resuming business in a safe manner.
Throughout COVID-19, there has been an increase in fraud certification programs. Members have reported receiving emails encouraging them to participate. Be cautious and research the validity of these organizations when approached. For further guidance, contact our team at BCHA before engaging - membership@bcha.com
TOURISM & HOSPITALITY BEST PRACTICES - ACCOMMODATIONS
Working with key stakeholders, the BCHA has developed essential guidelines to assist you in developing your own plan to restart or ramp up operations for Phase 3 of the restart plan.
This comprehensive document has been submitted to Government and Industry. These best practices are intended to support reopening in phase 3 of the restart plan to support employee, guest, and business health and safety.
Thank you to our partner, go2HR, for their support in developing this document, using guidelines from BC CDC, HAC, WorkSafeBC, BCHA, BCLCA, BLBCA, Lodges, Condo Hotels, Hostels, Motels, and Bed & Breakfasts.’
We will continue to update this living document as new protocols and information are released by government and will ensure that all iterations are shared with you in a clear, timely manner.
This comprehensive document has been submitted to Government and Industry. These best practices are intended to support reopening in phase 3 of the restart plan to support employee, guest, and business health and safety.
Thank you to our partner, go2HR, for their support in developing this document, using guidelines from BC CDC, HAC, WorkSafeBC, BCHA, BCLCA, BLBCA, Lodges, Condo Hotels, Hostels, Motels, and Bed & Breakfasts.’
We will continue to update this living document as new protocols and information are released by government and will ensure that all iterations are shared with you in a clear, timely manner.
ADDITIONAL BEST PRACTICE PROTOCOL RESOURCES
ACCOMMODATIONS RESTAURANTS, CAFES AND PUBS ARTS & CULTURAL FACILITIES PARKS OFFICES RETAIL SPA
STR data
Founded in 1985, STR provides premium data benchmarking, analytics and marketplace insights for global hospitality sectors. During the COVID-19 pandemic, STR has released their webinar on Using STR Data in Times of Crisis and Recovery as well as information for the hotel industry on navigating the information in times of COVID-19.
Amadeus
Amadeus continues to communicate on support during these difficult times for our industry. Their priority is to ensure the health and well-being of employees and continuing to support customers. By providing relevant and timely content outlining best practices to maintain your business, connect with your guests, and plan for future recovery, they continue to help navigate through these difficult times. Watch their recent webinar on Planning for Hospitality Recovery
