About IT Partners
IT Partners is the largest and most experienced Tourism and Hotel specific IT Managed Services Provider in Western Canada and beyond.
 
Tourism and Hotel operations cost millions to run. You can’t be slowed down, or brought down, by IT problems or when your “IT Guy” becomes unreliable or leaves your organization.
Tourism and Hotel IT is no longer below-surface “plumbing”. Nowadays, there is a looming cyber security threat on your operations and reliable IT is how the guest experience is delivered and consumed – “Using IT” is how guests give you great feedback!

That is why leading Hotel operators choose IT PARTNERS to take care of ALL their IT services and needs.

• STRONG GRIP ON HOTEL SYSTEMS VENDORS – NO FINGER POINTING, JUST RESULTS
• Vendors such as Opera (and many others) appreciate working with them and they specifically know their team.
• SMOOTH IT OPERATIONS AND HOTEL NETWORKS
• Never have another unreliable “IT Guy” possess all your systems knowhow. Work without IT interruptions, improve guest experience and save wasted salary time.
• STAFF FEEL VALUED
• Attract and retain the best staff, promote employee engagement and satisfaction with professional and Hotel industry specific IT support.
• SIMPLE BILLING
• Everything needed for professional Hotel IT support and maintenance included in one monthly payment.

Ultimately, IT Partners aims to change the way Tourism and Hotel operators think about their IT services, systems and needs. They are committed to changing your relationship with IT for the better. When you enter into a partnership with IT Partners, their entire staff becomes an integral part of your team.
 
BENEFITS TO BCHA MEMBERS:

1. Each BCHA Hotel operation that IT Partners supports receive a $5M liability certificate of insured.
2. If your Hotel operations experience an unreliable “IT Guy” incident, IT Partners will provide your Hotel with stress free IT transitional services and support (30 days at no cost).

 
References:

• “I’ve been more Wow’ed than satisfied.” Colin P. GM, Delta Hotels
• “Excellent follow through and attention to detail” Jason M. Group Director of Ops, Noble House Hotels
• “In four years, I don’t think [ITPARTNERS] have missed an SLA” Wayne T. Senior Systems Engineer, Micros Opera.

https://youtu.be/SS4IFwEFK2w (68 seconds duration)
https://youtu.be/UkCXBIe-zOQ (60 seconds duration)
 
Interested in Learning More?
 
Contact:
Business Development Manager
Garth Wardle | garth.wardle@itpartners.ca
(778) 678-9449
 
Operations Manager
Diane Dix | diane.dix@itpartners.ca
(780) 933-2507
 
CEO - Owner
Troy Thibert | troy@itpartners.ca
(780) 933-8166

The British Columbia Hotel Association (BCHA) and Tourism Industry Association of BC (TIABC) are pleased to share the winners of the 2022 BC Tourism & Hospitality Awards. The winners were announced during the 2022 Awards Gala on March 10, presented by Indigenous Tourism BC.

Nine awards were given out that recognize and celebrate excellence within British Columbia's tourism & hospitality industry. We acknowledge and salute all finalists for their outstanding contribution,  remarkable leadership, and for raising the bar for our industry. 

Accessibility Award | Sponsored by Destination British Columbia

• WINNER | Kootenay Adaptive Sport Association
• Finalist | Museum of Surrey
• Finalist | BC Wildlife Park Kamloops

Businesswoman of the Year Award | Sponsored by Prince of Whales

• WINNER | Teara Fraser | Founder and Lead Executive, Iskwew Air
• Finalist | Marion Harper Treskin | Dual Property General Manager, JW Marriott Parq Vancouver & The DOUGLAS, Autograph Collection
• Finalist | Nancy Arsenault | Managing Partner, Tourism Cafe

Community Contribution & Impact Award | Sponsored by FortisBC

• WINNER | British Columbia Tourism Resiliency Network
• Finalist | Small Ship Tour Operators Association of BC
• Finalist | Fraser Valley DMO Group

Employees First Award | Sponsored by go2HR

• WINNER | Accent Inns & Hotel Zed
• Finalist | GolfBC Group

Hotelier of the Year | Sponsored by BCDMOA

• WINNER | David Rooper | General Manager, Old House Hotel & Spa
• Finalist | Madone Pelan | General Manager, The Oak Bay Beach Hotel
• Finalist | Marion Harper Treskin | Dual Property General Manager, JW Marriott Parq Vancouver and The DOUGLAS, Autograph Collection

Indigenous Operator of the Year Award | Sponsored by Indigenous Tourism Canada and Indigenous Tourism BC

• WINNER | Squamish Lil’wat Cultural Centre
• Finalist | Gulf Island Seaplanes
• Finalist | Quaaout Lodge & Talking Rock Resort

Innovation Award | Sponsored by City of Richmond

• WINNER | Malahat SkyWalk
• Finalist | Wine Growers British Columbia
• Finalist | SKY Helicopters Inc.

Professional Excellence (DMO) Award | Sponsored by Destination Think!

• WINNER | Tourism Revelstoke
• Finalist | Travel Penticton
• Finalist | Tourism Hope, Cascades & Canyons

Sustainability Award | Sponsored by Nanaimo Airport

• WINNER | Siwash Lake Wilderness Resort
• Finalist | Bella Coola Heli Sports
• Finalist | The Parkside Hotel & Spa

Congratulations to all winners and finalists and thank you for setting an exceptional example for our industry!

​

The BC Hotel Association (BCHA) and the Tourism Industry Association of BC (TIABC) are delighted to announce the finalists of the 2022 BC Tourism and Hospitality Awards!

​**excerpt from ABLE BC 
Provincial Health Officer, Dr. Bonnie Henry, released additional guidance on how liquor-serving-only businesses can remain open by providing meals from external sources.
 
Liquor primary licensees that do not offer full meal service have been ordered closed since December 22, 2022. Since then, there has been considerable confusions from inspectors across BC on issues such as whether licensees could: 1) partner with a local pub, restaurant, or food truck to offer meals, or 2) remain open to serve liquor after closing kitchens for the evening, as is normal industry practice.
 
Today's order clarifies this process. Sector associations worked directly with the PHO to bring about these necessary changes to support members who have been ordered closed simply because they did not have kitchens.
 
To summarize the changes:

• A liquor primary licensee that does not offer meal service (ie bars and nightclubs) may enter into a Catering Partnership Agreement with one or more catering partners to offer full meal service.
• A catering partner might include a food truck, catering company, or other food-serving premises such as a restaurant, pub, or quick-service restaurant.
• Full meal service means offering a wide variety of food, which may include appetizers, main courses, and desserts, but not just appetizers, tapas, or dessert or snacks such as popcorn, nuts, or chips.
• The licensee must maintain a record of sale of meals. This can be a copy of sales provided by the catering partner and does not need to include original receipts. This record must be available for inspectors at all times.
• Catering Partner Agreements must be available for inspectors at all times.
• Full meal service can be stopped up to three hours before ending liquor service.
• The order, for catering agreements, now has the same expiry date as the Gatherings and Events order, February 16, 2022, except for Part D (Proof of Vaccination) which is still set to expire on June 30, 2022.

Click here to read the full text of the revised order. A guidance document will also be available soon to assist licensees in interpreting the order.

This afternoon, BC’s Lieutenant Governor, the Honourable Janet Austen, opened the 3rd Session of the 42nd Parliament of British Columbia with the Speech from the Throne.​

A new study from the non-profit Angus Reid Institute offers insight into just how widespread the Omicron variant of COVID-19 may be in Canada.