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NEWS + UPDATES

“HOTEL CYBER AWARENESS” | ​A HOTEL CYBERSECURITY BREACH

4/4/2023

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By IT Partners www.ITPartners.ca
2 minute read

​
A HOTEL CYBERSECURITY BREACH
Recently, IT Partners received communication from a Hotel regarding an unfortunate yet common incident. An employee's email was compromised, and the hacker was able to access sensitive information. The hacker discovered an invoice from another company and proceeded to forward the invoice to accounts payable after altering the bank information. The hacker posed as the employee and successfully received payment for the fraudulent invoice.

To prevent such incidents, operators should ensure the following practices are implemented to help safeguard against these potential threats:
  1. Implement multi-factor authentication (MFA) in your Hotel’s email system
  2. Consistently train Hotel staff in (and apply) cybersecurity best practices
  3. Utilize multiple layers of security
Ideally, these tactics would include ongoing professional monitoring and management using automated tools and a dedicated team of experts.

While striving for perfect cyber-security is not feasible, striving for commercially reasonable protection that makes your infrastructure noticeably tougher to breach than others in your industry can deter bad actors from targeting your organization. Though implementing cybersecurity basics may not be inexpensive, it is a necessary investment in protecting your company's reputation and sensitive information.

IT Partners specialize in helping hoteliers gain a competitive advantage through the implementation of technology. As a BCHA member, you can request a STRATEGIC HOTEL IT & CYBERSECURITY ROADMAP, COMPLIMENTARY for BCHA members only ($1800 value). Click to reserve yours:
Limited available www.itpartners.ca//bcha-members-exclusive
 
For more information contact Garth Wardle at garth.wardle@itpartners.ca, or book at a meeting using https://calendly.com/gwardle-2/30minute
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  • Resources
    • InnFocus Magazine >
      • Current Issue
      • Archived Issues
    • Past Newsletters
    • Loss Prevention
    • Diversity, Equity, Inclusion
    • Media and Events >
      • BCHA Summit
      • SPARK | BC Hotel & Liquor Conference
      • Live Industry Update Series
      • Media
    • Education >
      • Fast Track Your Future >
        • Leadership & Best Practices in Housekeeping
      • On Demand Training
      • Webinars
    • Recruitment Resources >
      • Destination Mobility Forum
    • Sustainability Resources
    • Wildfire Support Resources
    • Buy, Sell, Exchange
  • Get Involved
    • Accommodation Membership
    • Advertising, Sponsorship, & Media Kit
    • Alliance of Beverage Licensees
    • Allied Membership
    • Hospitality Industrial Relations
    • Hotel Association of Canada
  • ADVOCACY
    • Advocacy Timeline
    • Accessibility
    • Affordability
    • Employment Standards Act
    • Elections
    • Human Trafficking
    • Liquor & Cannabis
    • MRDT
    • Short Term Rentals
    • Sustainability
    • Workforce
    • Workers' Compensation
  • Programs + Partners
    • B2B Benefits
    • Buyer's Guide
    • Premier Programs >
      • EcoFund
      • Ecolab
      • FoodBuy Canada
      • Hospitality Insurance Program and Employee Benefits
      • Integral Services Group
      • Salt Spring Coffee
      • Sherwin Williams
      • SONA
    • Member Directory
  • News + Updates
  • About Us
    • About BCHA
    • Board of Directors
    • Contact Us
    • Meet Our Team