BRITISH COLUMBIA HOTEL ASSOCIATION
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HUMAN RESOURCES

Royal Roads University 

Located in one of Canada’s most beautiful National Historic Sites, Royal Roads University has a long history of excellence. The programs offered at Royal Roads University provide our learners with the tools and techniques required to be effective after graduation. Whether you’re looking for a new career or want to improve your standing, financially and professionally, within your current organization, our blended learning model of online courses and intensive, on-campus residencies lets you use what you learn, today. 
​
  • Workplace Communication Skills
    Effective, professional communication skills are essential in today's workplace. Learn the tools that enable you to communicate with clarity and impact; effectively manage conflict; navigate difficult conversations and develop mindful listening and communication techniques. By increasing these skills, you minimize the potential for misunderstandings and increase your ability to inspire through clear and focused communication strategies.

Duration: 4-week facilitated online course
Start dates: January 25, February 22, March 22 2021
Apply by: January 15, 2021
​

LEARN MORE ​& REGISTER HERE
British Columbia Hotel Association
MEMBERS BENEFITS
NEWS & EVENTS
ABOUT US
MEMBERS ONLY
​Phone: 604-681-7164
Toll Free: 1-800-663-3153
Fax: 1-604-594-4884
British Columbia Hotel Association
200 - 948 Howe Street
​Vancouver, BC V6Z 1N9
​
GET INNFOCUS
  • Resources
    • InnFocus Magazine >
      • Current Issue
      • Buyer's Guide
      • Advertising & Media Kit
      • Archived Issues
    • Past Newsletters
    • Shop Local BC
    • Diversity, Equity, Inclusion
    • Media and Events >
      • BC Tourism & Hospitality Conference
      • Live Industry Update Series
      • Virtual Event Series
      • Media
    • Education >
      • Coaching and Development
      • Health & Safety
      • Human Resources
      • Operational Excellence >
        • Financial Leadership
        • Front Line Training
        • Revenue Management
        • Sales Strategies
        • Marketing
      • Webinars
    • Recruitment Resources
    • COVID-19 Resources >
      • COVID-19 Recovery & Guidelines
      • Covid-19 Safety Plan
      • COVID-19 Liquidity for Hotels
      • COVID-19 Support for Employees
      • COVID-19 Quicklinks
      • Proof of Vaccination Program
  • Get Involved
    • Member Benefits
    • Associate Member Benefits
    • Sponsorship
    • Member Directory
    • Alliance of Beverage Licensees
    • Hospitality Industrial Relations
    • Buy, Sell, Exchange
  • ADVOCACY
    • Advocacy Timeline
    • Accessibility
    • Affordability
    • COVID-19 Advocacy Efforts
    • Employment Standards Act
    • Elections
    • Human Trafficking
    • Liquor & Cannabis
    • MRDT
    • Short Term Rentals
    • Sustainability
    • Workforce
    • Workers' Compensation
  • BENEFITS
    • Premier Programs >
      • Check In Canada
      • Deluxe
      • EcoFund
      • Ecolab
      • FoodBuy Canada
      • Global Payments
      • Hospitality Insurance Program and Employee Benefits
      • Integral Services Group
      • Salt Spring Coffee
      • Sherwin Williams
      • SONAPAY
      • STR Benchmarking
    • Furniture, Textiles, & Supplies
    • Hotel Operations
    • Sustainability
    • Recovery Resource Guide
  • News + Updates
  • About Us
    • About BCHA
    • Board of Directors
    • Contact Us