dIRECTOR OF OPERATIONS

Much more than just the BCHA's designated TikTok dancer (you've likely seen his signature "finger gun" move), Mike is the bridge builder of our industry, connecting members to resources and opportunities that support the bottom line. 

DIRECTOR OF OPERATIONS | Dance instructor

As Director of Member and Business Development, Mike Macleod is the bridge builder of the BCHA, who goes above and beyond to connect members with resources, tools, and partner businesses that will support their unique needs. A seasoned hotelier with deep roots in hospitality, Mike possesses exceptional insight into the needs of members, having worked in hospitality in one form or another since taking a summer job at Capilano Suspension Bridge when he was 17.

After studying business and marketing communications at Capilano University and BCIT, he enjoyed an 18 year hotel career, breaking in with Westin and Starwood Hotels & Resorts in 2002. Mike's time at Starwood took him from Vancouver to Southern California over a 10 year period. From there, independent hotels in California and Colorado became his focus before eventually returning to BC in 2018. Mike has been leading teams in Sales and Marketing since 2006, most recently at the Sun Peaks Grand Hotel and Conference Centre.

Outside of work, Mike is a proud father, avid golfer, dog lover, and is happy to once again be residing in North Vancouver, working with the BCHA team and its members.

the fun stuff

• ​What’s your favorite sports team?
  
  • Boston Red Sox
• What’s your favorite hobby?
  
  • Golf
• What TV show or movie do you absolutely refuse to watch? Why?
  
  • Any Christmas show before December 1st.
• Who would you most like to switch places with for a day (could be anyone — a celebrity or even an animal!)?
  
  • I would love to switch places with a dog, just to see and think from their perspective
• What is your favourite piece of hotel pop culture?
  
  • The Shining
• Where was your first job?
  
  • Capilano Suspension Bridge
• How do you wind down after work?
  
  • Take my dog for a walk.
• What could you give a 30-minute presentation about with no advance preparation?
  
  • Why everyone should consider themselves “ in sales”
• Are you more productive in the mornings, afternoons or evenings? Why?
  
  • Mornings, I’m a creature of habit, so if I get off to the right start, way more productive for the first four or five hours.
• What’s the best piece of professional advice you’ve ever received?
  
  • It’s the things you do when nobody is looking that sets you apart.