BRITISH COLUMBIA HOTEL ASSOCIATION
  • Resources
    • InnFocus Magazine >
      • Current Issue
      • Archived Issues
    • Past Newsletters
    • Loss Prevention
    • Diversity, Equity, Inclusion
    • Media and Events >
      • BCHA Summit
      • SPARK | BC Hotel & Liquor Conference
      • Live Industry Update Series
      • Media
    • Education >
      • Fast Track Your Future >
        • Leadership & Best Practices in Housekeeping
      • On Demand Training
      • Webinars
    • Recruitment Resources >
      • Destination Mobility Forum
    • Sustainability Resources
    • Wildfire Support Resources
    • Buy, Sell, Exchange
  • Get Involved
    • Accommodation Membership
    • Advertising, Sponsorship, & Media Kit
    • Alliance of Beverage Licensees
    • Allied Membership
    • Hospitality Industrial Relations
    • Hotel Association of Canada
  • ADVOCACY
    • Advocacy Timeline
    • Accessibility
    • Affordability
    • Employment Standards Act
    • Elections
    • Human Trafficking
    • Liquor & Cannabis
    • MRDT
    • Short Term Rentals
    • Sustainability
    • Workforce
    • Workers' Compensation
  • Programs + Partners
    • B2B Benefits
    • Buyer's Guide
    • Premier Programs >
      • EcoFund
      • Ecolab
      • FoodBuy Canada
      • Hospitality Insurance Program and Employee Benefits
      • Integral Services Group
      • Salt Spring Coffee
      • Sherwin Williams
      • SONA
    • Member Directory
  • News + Updates
  • About Us
    • About BCHA
    • Board of Directors
    • Contact Us
    • Meet Our Team

On Demand Training

CUSTOMER SERVICE TRAINING | ONLINE 24/7 LEARNING PORTAL
BLUE MOUNTAIN SOLUTIONS

ABOUT THE COURSE
Do you want to deliver a better standard of customer service to your guests, customers, clients, students, or patients?

This superb customer service training is built in four sections. With punchy videos, quizzes and through a take home folder the Blue Mountain Solutions team of instructors shares the knowledge, skill and abilities for you to become the ultimate customer service professional. Their aim is to bring hospitality into every business. 
​Online, delivered at your pace, in your space on any device.​
COURSE TOPICS
  • ​​Professionalism
  • Exceptional Service
  • ​Special Skills
  • ​Working Together
​WHAT IS THE COST TO PARTICIPATE?
  • Using the coupon code BCHASPECIAL, BCHA members can receive $141 off the full package of four courses (original cost is $540). Each section can also be purchased separately at $135 each.
Register Here

Corporate Training | on location or online
Okanagan College

ABOUT THE COURSE
Corporate Training at Okanagan College is about bringing ongoing learning to your organization through customized contract training.  Whether you have a group of employees with a specific skills gap or need a comprehensive training and development plan across your organization, we can help. 

Customized training includes:
  • Industry specific instructors
  • Tailored curriculum
  • Training at your location, ours, or online
  • Custom training dates
  • Assistance with government grants

​Okanagan College can deliver your training where and when you need it. See below for a list of our corporate training and professional development offerings. Contact us at corporatetraining@okanagan.bc.ca 
COURSE TOPICS
  • Leadership and management topics
  • Food, wine and tourism
  • Workplace and supervisory skills​
  • Technical and computer software
  • First aid and safety training
  • Trades and apprenticeship
  • Team building opportunities
​
​WHAT IS THE COST TO PARTICIPATE?
​
Every contract training service is customized to meet your needs. Corporate Training with Okanagan College provides a quote specific to your training for every offering. Our quotes are also designed to provide what you need to apply for WorkBC’s B.C. Employer Training Grant.
​
Successful applicants of this grant can be reimbursed for portions of their training costs. Visit 
www.workbc.ca for more details.

QUESTIONS? 
Contact Karissa Bourgeault at karissa@bcha.com ​
British Columbia Hotel Association
NEWS & UPDATES
ACCOMMODATION MEMBERSHIP
​ALLIED MEMBERSHIP
CONTACT US
​
ABOUT US
​
MEMBERS ONLY
  • Resources
    • InnFocus Magazine >
      • Current Issue
      • Archived Issues
    • Past Newsletters
    • Loss Prevention
    • Diversity, Equity, Inclusion
    • Media and Events >
      • BCHA Summit
      • SPARK | BC Hotel & Liquor Conference
      • Live Industry Update Series
      • Media
    • Education >
      • Fast Track Your Future >
        • Leadership & Best Practices in Housekeeping
      • On Demand Training
      • Webinars
    • Recruitment Resources >
      • Destination Mobility Forum
    • Sustainability Resources
    • Wildfire Support Resources
    • Buy, Sell, Exchange
  • Get Involved
    • Accommodation Membership
    • Advertising, Sponsorship, & Media Kit
    • Alliance of Beverage Licensees
    • Allied Membership
    • Hospitality Industrial Relations
    • Hotel Association of Canada
  • ADVOCACY
    • Advocacy Timeline
    • Accessibility
    • Affordability
    • Employment Standards Act
    • Elections
    • Human Trafficking
    • Liquor & Cannabis
    • MRDT
    • Short Term Rentals
    • Sustainability
    • Workforce
    • Workers' Compensation
  • Programs + Partners
    • B2B Benefits
    • Buyer's Guide
    • Premier Programs >
      • EcoFund
      • Ecolab
      • FoodBuy Canada
      • Hospitality Insurance Program and Employee Benefits
      • Integral Services Group
      • Salt Spring Coffee
      • Sherwin Williams
      • SONA
    • Member Directory
  • News + Updates
  • About Us
    • About BCHA
    • Board of Directors
    • Contact Us
    • Meet Our Team