BRITISH COLUMBIA HOTEL ASSOCIATION
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VANDA FRAGOSO

MEMBER SERVICES COORDINATOR

Where there's a will, Vanda has a way! The BCHA's first point of contact for our members, Vanda wears many hats and works with our team and members to support their goals and get them the answers they need. 
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Member Services Coordinator | sustainability superstar!

With a deep commitment to sustainability, Vanda joined the BCHA team in August 2021 as one of our GoGreen Program Sustainability Coordinators. Through her work, Vanda set operators up to receive an energy analysis, helping them identify energy and cost-saving opportunities. 

In Spring 2022, Vanda joined the Member Services team full-time. Her warmth, determination, and tireless work ethic make her a unstoppable advocate for BC's hospitality sector, where she lends her talents to supporting our members with their needs. 

Vanda's roots in the travel and tourism sector run deep! Prior to her role with the BCHA, Vanda spent over three years in the aviation sector, where she worked as Cabin Crew for an international airline, Emirates.

In her spare time Vanda likes to spend time with her 2 year old puppy, Nugget; find unique items while thrifting; and creating one-of-a-kind builds in the Sims 4!
 

the fun stuff

  • What kind of pet do you have, and how did you choose its name? 
    • I have a Formosan Mountain Dog, her name is Nugget. We named her after one of my guilty pleasures, chicken nuggets 
  • What are three items you’d take with you to a deserted island? 
    • The Alchemist, a can of sardines and my pillow. 
  • What’s your favorite hobby? 
    • Thrifting. This hobby mixes two other passions, treasure hunting and sustainability.  
  • How many different countries have you travelled to?   
    • I travelled to 53 countries. As I used to be a flight attendant, I was able to travel to different countries and keep a journal on them. 
  • What is your favourite destination in British Columbia? 
    • Revelstoke. It was one of the first cities I visited when I moved here, and it really encapsulated what I thought Canada was.  
  • Where was your first job? 
    • At a Bakery/Café, I was 16 years old and taught me discipline as I had to start the day at 6:00am.   
  • Are you more productive in the mornings, afternoons, or evenings? Why? 
    • Afternoons. It gives me time to settle in and put my thoughts in order.  
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  • Resources
    • InnFocus Magazine >
      • Current Issue
      • Archived Issues
    • Past Newsletters
    • Loss Prevention
    • Diversity, Equity, Inclusion
    • Media and Events >
      • BC Tourism & Hospitality Conference
      • BCHA Summit
      • SPARK | BC Hotel & Liquor Conference
      • Live Industry Update Series
      • Media
    • Education >
      • Fast Track Your Future >
        • Financial Leadership
      • Coaching and Development
      • Health & Safety
      • Human Resources
      • Operational Excellence >
        • Financial Leadership
        • Front Line Training
        • Revenue Management
        • Sales Strategies
        • Marketing
      • Webinars
    • Recruitment Resources
    • Buy, Sell, Exchange
  • Get Involved
    • Accommodation Membership
    • Advertising, Sponsorship, & Media Kit
    • Alliance of Beverage Licensees
    • Allied Membership
    • Hospitality Industrial Relations
    • Hotel Association of Canada
  • ADVOCACY
    • Advocacy Timeline
    • Accessibility
    • Affordability
    • COVID-19 Advocacy Efforts
    • Employment Standards Act
    • Elections
    • Human Trafficking
    • Liquor & Cannabis
    • MRDT
    • Short Term Rentals
    • Sustainability
    • Workforce
    • Workers' Compensation
  • Programs + Partners
    • B2B Benefits
    • Buyer's Guide
    • Premier Programs >
      • Check In Canada
      • EcoFund
      • Ecolab
      • FoodBuy Canada
      • Global Payments
      • Hospitality Insurance Program and Employee Benefits
      • Integral Services Group
      • Salt Spring Coffee
      • Sherwin Williams
      • SONA
      • STR Benchmarking
    • Member Directory
  • News + Updates
  • About Us
    • About BCHA
    • Board of Directors
    • Contact Us
    • Meet Our Team